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 1888 Software Downloads » Business Software » Helpdesk & Remote PC Software » Request Tracker
 

Request Tracker - Free Request Tracker download

 

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program!s database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided..
Shareware
4.70MB
January 7, 2006  
CyberNiche Software
Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
Download Free Request Tracker
 
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