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Request Tracker |
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Request Tracker - Free Request Tracker download |
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Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program!s database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided..
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Shareware |
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4.70MB |
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January 7, 2006 |
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CyberNiche Software
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Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003 |
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Download Free Request Tracker
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What people around the net think Request tracker is :
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Request tracker is :
A free trouble ticketing system written in perl.
A database system that allows you to store and retrieve all pertinent information.
Web-based.
A professionally written, finished and tested application with support available.
Currently under installation/test, features may change and malfunctions may occur.
Using the rt2 software, available from http.
A fully functional access application that works as an information technology bug.
A database system.
A series of enhancements.
Top-notch help desk software.
A helpdesk management program that tracks customer requests and problems as well as their resolutions.
A help desk database system.
A web, command-line, and email-based trouble ticketing and bugtracking package.
Downloading.
A lot more software than i realized.
An application that allows to accept and manage (track) customer.
Easy to use -- one screen.
A database system that allows y.
A cms module that allows an administrator place a form druid online to allow.
Operational, if you have a technical support issue or a work order, please.
An open source software, no costs for a license is needed.
A database system for help desks or call centers that allows you to store.
A flexible application that allows a company to add any type of request.
Also available at https://libaxis2.
Currently under installation/test.
A helpdesk management program that tracks customer.
A helpdesk.
A product of or distributed by retisoft, inc.
Shareware software designed to help you keep track of all the different help desk customer calls received each day.
A web, command-line.
A ticketing system which enables to efficiently manage problems, tasks, issues.
Most often used to track usability problems and usage questions related to the operation of the software which require an immediate response.
A web-based application that will help.
Ready for action.
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