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 1888 Software Downloads » Business Software » Helpdesk & Remote PC Software » VersaSRS Help Desk
 

VersaSRS Help Desk - Free VersaSRS Help Desk download

 

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS does not look like a traditional Webpage. Instead, it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Key Features: Thin Client Technology (100% Web-based); Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Call Logging; Easy Call Re-Assignment to an Individual or SkillGroup; New Call and Due Date Alerts; Call Escalations; Parent / Child Calls; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Queue, Skill Group, User Call Watcher Notifications; Customisable Prioritisation of Calls; Comprehensive Audit Trail and History; Call Templates; Call Scheduler; Event Manager; Customizable System Labelling. Developed by VersaDev, www.versadev.com, support@versadev.com.
Demo
20.93MB
January 7, 2006  
VersaDev
Windows2000,WinXP,Windows2003
Download Free VersaSRS Help Desk
 
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